Technical Support Specialist
Responsible for providing reliable, responsive and appropriate resolutions to the most complex, critical or highest impact problems related to network and data storage systems.
- At least 3 years proven experience in networking (network switching and routing and knowledge of TCP/IP protocols), and/or high end data storage systems (knowledge and experience in storage NAS and SAN and IPSAN environments).
- Hands on experience with NetApp and EMC storage arrays – Advantage
- Native English (or equivalent verbal and written).
- Excellent interpersonal and conflict resolution skills.
- Experience in customer service via telephone and web.
- Strong organizational and methodological skills.
If you are appropriate candidate, message me.